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We are currently experiencing issues playing older Kaltura videos in myLesley and are working with both Blackboard and Kaltura to resolve this issue as quickly as possible.
Not Found Error:
Older, previously added Kaltura videos are giving a Not Found error. This is both for the creator of the video as well as others in the course.
If you are seeing a Not Found error on older Kaltura content, our recommendation is to re-publish the video in your course
Using the Mashup Tool:
If your content was added to your course via the Mashup Tool (ex Announcements, weekly folders/modules, Discussion Board, etc.), you may delete the video and re-add it via the Mashup Tool. Instructions for uploading a video via the Mashup Tool may be found here: Using the Kaltura Media Mashup Tool.
Course Media Gallery
If your videos are in the Course Media Gallery, you will need to un-publish the video and re-publish to the Media Gallery. For more information see Kaltura Course Media Gallery.
If you need assistance implementing these workarounds, please email email@example.com.