FAQ

Default solution folder, feel free to edit or delete it.

FAQ: All about SPAM.
 This article answers the following questions about spam: What is spam? Why am I getting spam? What can I do about the amount of spam I get...
Tue, Mar 18, 2014 at 11:19 AM
How do I find my MAC address?
The MAC (Media Access Control) address is a unique identifier assigned to network interfaces. It's basically the physical address of your net...
Fri, May 13, 2016 at 4:00 PM
How Do I Minimize My Exposure To Malware
Do not open any files attached to an email from an unknown, suspicious or untrustworthy source. Do not open any files attached to an email unless yo...
Tue, Mar 18, 2014 at 11:19 AM
How do I modify my Mac computer's sleep settings?
1. From the Apple menu choose System Preferences. 2. Choose Energy Saver. 3.  The default settings are in the il...
Fri, May 13, 2016 at 3:35 PM
How do I modify my monitor's sleep settings on my Windows machine?
1. Right-click on your Window 10 icon. In the drop-down menu that pops up, choose Power Options.  2. On the left-hand side, cli...
Fri, May 13, 2016 at 3:47 PM
How do I take a screenshot on my computer?
A screenshot is basically a snapshot of what is on your computer screen at the moment. Being able to take a screenshot is a valuable tool as it allows y...
Thu, Apr 3, 2014 at 11:41 AM
How do I Update my virus definitions in my antivirus software on my Windows computer?
Your antivirus software - System Center Endpoint Protection - sends automatic definition updates as part of your Windows updates.  When you get notified tha...
Thu, Jul 10, 2014 at 9:41 AM
How do I view PDF's in Windows 7? In Mac?
Mac: Mac computers running OS X have built-in capability to view and create PDFs. To view a file that ends in the .pdf extension, simply double...
Thu, Jun 12, 2014 at 3:43 PM
How much notice does Information Technology require for setting up a new hire's computer?
Information Technology requires two weeks notice before the start date of a new hire to ensure there is a computer available for deployment. Additional time...
Thu, Jun 12, 2014 at 3:43 PM
What are some technology considerations for supervisors whose employees are ending their employment?
The following is a checklist of technology considerations for supervisors with regard to employees who are exiting the University: If the departing e...
Tue, Oct 21, 2014 at 3:00 PM