Below you'll find links to step-by-step instructions for helping you manage your password.


I know my current password, but need to change it.

Changing your password.


I know my username, but have forgotten my password.
If you have already created a password profile (set up security questions) and set up a Password Reset email for verification.

Resetting your password.


If you have not already created a password profile (set up security questions).

Contact us at (617) 349-8770 or email us at it@lesley.edu.


I don't know my username.
Finding your username.


I don't know my username or password.

Contact us at (617) 349-8770 or email us at it@lesley.edu.


I need to unlock my account.

Unlocking your account.


I want to create a password profile so I can manage my password myself in the future.

Creating a password profile.


I still need help.

Check some of our other FAQ's for password management. Or give us a call at (617) 349-8770!