Other Password Info

Changing a password vs. resetting a password
At the https://mp.lesley.edu site you have the option of either changing or resetting your password.  Here is the difference. You change your password...
Fri, Aug 2, 2019 at 1:54 PM
Copy and paste function disabled on the generated password screen
Once you have generated a password, but before you hit submit, you might think that you can copy and paste the new password. You cannot do so.  The website ...
Fri, Aug 2, 2019 at 3:06 PM
Hitting enter on the password site doesn't work
You cannot submit information using the Enter button on the change password page.  Also, on the change password page, you cannot use the tab to move down fr...
Fri, Aug 2, 2019 at 2:22 PM
I can't remember the answers to my profile questions
If you are attempting to unlock your account or reset your password on the https://mp.lesley.edu site, and you don't know the answers to your profile q...
Fri, Aug 2, 2019 at 2:22 PM
I want to change my password but I can't remember my current password
You can reset your password at https://mp.lesley.edu/ if you have set up your password profile and can answer your profile questions.   You click on t...
Fri, Aug 2, 2019 at 2:01 PM
Inactivity timer resets itself
 Any automatic content updates in a browser will cause the inactivity timer to restart even if there's no mouse or keyboard activity.  If a user has ...
Fri, Aug 2, 2019 at 2:03 PM
iPad keeps generating the same random password when the Generate Password is pressed
If the random password is not to your liking, and clicking on the Generate Password button doesn't generate a different password, just create a new p...
Fri, Aug 2, 2019 at 2:18 PM
No email on an iPhone after the password was changed
The email application on the iPhone doesn't prompt for a new password after you change your password. You have to go into the email settings and enter ...
Fri, Aug 2, 2019 at 2:05 PM
What do I do if I get a "transaction aborted" error or an "internal server error" page when I try to return to the myPassword site's main menu?
 If you receive an error such as one of those mentioned above, please wait a minute and then try to use the system again.
Mon, Sep 22, 2014 at 7:46 AM
Why do I get a "Potentially dangerous request" error message?
Passwords that contain a "<" symbol give an error message about a "potentially dangerous request".  Whether clicking Generate Passw...
Thu, Apr 17, 2014 at 2:49 PM