Your browser's cache is a temporary storage folder on your computer where recently visited web pages are stored to save time and allow pages to load faster when you are surfing the internet. Occasionally, some saved information can become outdated and cause browsing problems. Clearing the cache replaces the outdated information by reloading pages directly from the web server, thus providing you a fresh copy of the web page.

Internet Explorer (Windows)

  1. Open Internet Explorer.
  2. At the top of the window, click Tools > Internet Options.
  3. Under Browsing History, click Delete.
  4. A Delete Browsing History window will appear. Under Temporary Internet Files, click the Delete Files button.
  5. A verification screen will then come up. Click Yes to delete the files.
  6. When this is finished, you can click Close and then OK to exit to the main window.

Firefox (Windows)

  1. Open Firefox.
  2. Go to Tools > Options.
  3. Click the Advanced tab.
  4. Click Network
  5. Under Cached Web Content, click the Clear Now button.
  6. Click OK.

Firefox (Mac)

1. Under the Firefox menu, click Preferences

2. In Preferences, click the Advanced tab

3. In the advanced tab under Cached Web Content, Click Clear Now

Safari (Windows)

  1. Open Safari.
  2. Go to Edit > Empty Cache.
  3. A window will appear asking you if you wish to empty the cache. Click Empty.

Safari (Mac)

1. Go to the Safari menu, and click Preferences

2. In Preferences, find and click on the Advanced tab.

3. At the bottom of the window in the Advanced tab, make sure the box labeled Show Develop menu in menu bar is checked

4. Then in the Develop menu click Empty Caches

Chrome (Windows and Mac)

1.Click the More icon on the toolbar: 

2. Choose the More Tools option on the dropdown menu.

3. Click on Clear browsing data.

4. In the box that opens, you can check the items that you want to clear, and you can also choose how far back you want to clear the cache. The most common items to clear are:

  • Browsing history

  • Download history

  • Cookies and other site and plug in data

  • Cached images and files

5. Click on the Clear browsing data button.