How to File a Student Alert in Advise & Access Alert History

Modified on Wed, 06 Sep 2023 at 04:36 PM

Follow the steps below to file a student alert in Advise.  Alerts will go to the student's academic advisor to either engage supportive resources or to give kudos.  

Images are below the detailed instructions for ease of reading and viewing.


Step 1: Log in to Advise

Step 2: Access the course section in which the student is enrolled.

  • When you log in to the Advise Alert System, you will see a list of sections you are currently teaching.  Select the course section in which the student is enrolled.  If you get a message indicating "You do not have any assigned students." please reference this article: Advise Alert System - You do not have any assigned students

Please note: 
Term is not included in the section data and the list will include sections that have started and sections that have ended within the last 20 days.  If you teach the same course from one semester/term to the next, you will need to reference the roster to determine which section has the student(s) for whom you are filing an alert.

Cross-listed sections show separately in Advise as they do in Self-Service.  This is unlike myLesley where they are combined under the primary section.

Step 3: Select the student(s).

  • Click the box next to the student's name(s) to select one or more students.

If there is more than one student in this section with the same concern or distinction, you can select multiple students.  

Step 4: Select the Alert Type that is most applicable to the situation.  You will likely need to scroll down to see the full list of Alert Types, as shown in the image below.

  • Once you select a student (or more than one student) you will get a pop-up window with the available Alert Types.  Select the applicable Alert Type.

    Advise only permits one Alert Type to be selected at a time. This limitation has been brought to the attention of the vendor. However, the process to file alerts is quick and simple and we encourage you to file separate alerts if a student is experiencing multiple issues. This will allow us to better understand and respond to the specific situations.

  • Click on Next.

Step 5: Add Notes.

  • In the Add Notes box, add the note that you want the advisor to see. This may include conversations you've had with the student about the situation and/or support resources that you have suggested or are suggesting for the student.

    If you have selected more than one student, this note needs to be generic as it will be added to the individual alerts for all of the selected students.

  • Click on Next.

Step 6: Review and Submit Alerts.

  • You will have the opportunity to review the Student(s), the Alert Type, and the Notes. You can click on Back at any point to make corrections/adjustments.

  • Click on Submit Alerts

Image of Section Roster with student selected

Image of Alert Types to pick from in the Advise Alert System.

Image of Alert Notes

Image of Alert Review & Submit 

Once you have filed an alert, you will be copied on an email from to the student's academic advisor informing them of the alert you've created.

Most Alerts generate an automated email to the student.  Reference this document for the content of the alert-specific email communication.  Alert Types and Email Communications

Step 7: Alert History

You can access your Alert History by clicking on the Gear Icon on the right of the purple header bar.

Image of Gear icon and Alert History

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