Submitting Emergency Contact Information on Self-Service

Emergency contacts are an essential part of your Lesley University student profile. In case of emergency, the university needs to know who to contact on your behalf. This guide will walk you through the process of entering or updating your emergency contact information through the Self-Service portal.  PLEASE NOTE: This is separate from the Emergency Alert System that uses Rave.  Employees, including student employees, enter emergency contacts directly in Workday.

Accessing Self-Service

1. Go to the Lesley University Self-Service portal at lesley.edu/selfservice.

2. Log in using your Lesley University credentials (username and password). If you're already logged into a Lesley service, Single Sign-On should complete the process for you.

3. You will be directed to the Self-Service dashboard as shown below.

Navigating to Emergency Contact Information

1. From the Self-Service dashboard, hover over the User Options icon. You'll find it at the bottom of the Self-Service menu bar located on the left side of the page (or the top-left corner if you're on a mobile device).

2. Clicking on the User Options icon will expand the User Options dropdown menu. Among the options that appear, select "Emergency Information."

Adding and Editing Emergency Contacts

1. This will take you to the Emergency Information page where you can view, add, or update your emergency contacts. Click on the blue button that says, "+ Add New Contact" to enter new emergency contact information. If you do not want to provide emergency contact information, you may select the checkbox labeled "I do not want to provide emergency and missing person contact details."

2a. Once you click "+ Add New Contact," the Emergency Contact Information pop-up will appear. Enter the name of your emergency contact and their relationship to you, followed by at least one phone number and their address. If you would like the individual you're designating to be added as an emergency contact at a later date, you may indicate this by changing the date in the "Effective Date" box to a future date. By default, it will auto-populate with today's date.

2b. Once you've completed those steps, let us know if we should consider this person as an emergency contact, missing person contact, or both by checking the appropriate box(es). Then click on the blue "Add Contact" button.

3. Once you press "Add Contact," the information you've entered will appear under Emergency Contacts. Check that the information you've entered is correct. If you'd like to edit it, click on the pencil icon under your contact's information, or the "x" icon to remove the information and start over. If you're satisfied with the information you've entered, click on the blue "Confirm" button in the banner above your emergency contact's details to confirm that the information you've entered is accurate and current.

4. After you press the "Confirm" button, the Emergency Information page will refresh, and the banner above your designated emergency contact(s) will note the date that you confirmed the information. A green pop-up notification will also briefly appear to acknowledge that you confirmed the information.

If you need to update your contact's information at a later date, just return to the Emergency Information page and click on the pencil icon located under contact's information.

Keep In Mind:

• We recommend you provide at least two emergency contacts if possible.
• Keep your emergency contact information up-to-date, especially after any changes to a contact's information.
• This information is kept confidential and will only be used in case of emergency.
• Need help? Submit a ticket on support.lesley.edu or call us 617-349-8770.
• Keep your Emergency Alert information up-to-date in Rave.
• Employees should update Emergency information in Workday.