What do I do if I have no dial tone on the phone in my dorm room?
If there is no dial tone on the phone in your dorm room, follow these steps.
What to do
- Contact your service provider first and have them troubleshoot your issue.
- If your service provider confirms that the phone is connected in your room, send an email to phones@lesley.edu with the following information:
- Your name
- The phone number that you need to have connected
- A phone number where you can be reached
- Your dorm name and room number
- Your decision about whether or not you will allow our technician to enter your dorm room when you are not home
Note: A technician would only enter your room to deal with this issue, and would not do so without your permission.