TABLE OF CONTENTS

• Why Is My Media Being Deleted?
• I Want to Keep my Media in Kaltura
• I Want to Download a Copy of My Media
• I Don't Need My Media Anymore

Why Is My Media Being Deleted?

Any Kaltura Media content that has not been played within 5 years will be deleted from the system. 

If your media has not been played within five years, you will receive an email from notifications@kaltura.com titled Your Kaltura Media is Scheduled for Deletion. Emails will be sent 30 days prior to deletion and again 5 days prior to deletion. The email will list the titles of all media scheduled for deletion. 

If you do not want to keep the media, ignore the message and take no action. If you would like to keep your media, you may play it from your Kaltura My Media to remove it from the deletion queue or download it to store elsewhere.

I Want to Keep my Media in Kaltura

If you want to keep your media in Kaltura, simply play the media. This will remove your media from the deletion queue and reset the five year media retention deadline.

You may access and play your media in your Kaltura My Media. Login to myLesley and click on the Tools link in the Global Navigation menu. This will bring you to the Tools area. Select Kaltura My Media. 

If prompted, click Allow to allow Kaltura authorization. You should only need to do this once.

Locate your media. You may scroll through your content or use the filters and search options to easily locate your content. Once you have located your media, click on the title or thumbnail to go to the media page.  

Next, click the Play button to play your media and reset the five year media retention deadline.

I Want to Download a Copy of My Media

If you no longer need a copy of your media in myLesley, you may choose to download it and move it to another storage system such as OneDrive, Google, or your local machine.

You may access and download your media in your Kaltura My Media. Login to myLesley and click on the Tools link in the Global Navigation menu. This will bring you to the Tools area. Select Kaltura My Media. 

If prompted, click Allow to allow Kaltura authorization. You should only need to do this once.

Locate your media. You may scroll through your content or use the filters and search options to easily locate your content. Once you have located your media, click on the Edit (pencil) icon. This will bring you to the Edit Media page.

Click on your media to begin playing. Then, click the Download button on the top right corner of your media.

You will then have the option to download the Main Stream (your media file) and your Captions file. Click the Download button next to the item you want to download.

Once downloaded, you may store your files on your local machine or upload them to cloud storage.

I Don't Need My Media Anymore

If you no longer wish to keep your media, simply ignore the message and take no action. Your media will automatically be deleted.