Changing / resetting your password

Modified on Tue, 15 Nov 2022 at 12:24 PM

Once you've added recovery information to the https://password.lesley.edu site, you can easily change or reset your password. If you haven't entered any recovery information, you can email it@lesley.edu or call 617-349-8770 to get help. Note: The system will not let you enter an international number as the recovery mobile information, so you will only be able to enter a personal recovery email.


What is the difference between changing and resetting your password?  Changing your password is when you know your current active password, but want to change it. Resetting your password is when you have forgotten your password, or it has expired after the 180 days between password changes. 


Changing your password 


1. Go to https://password.lesley.edu and enter your Lesley username (include the @lesley.edu ending) and press the Next button.


Screenshot of username entry at password site



2. Emter your password and press the Sign In button.


Screenshot of entering password


3. Click on the My Accounts tab.


Screenshot of choosing my accounts tab


4. Enter your choice of password in the 2 spaces, write it down, and then click on the Reset Password button.  Notice that all the mandatory policies are in green. If you chose a password and some of the policies are in red, it won't let you use that password because you would be violating a policy.


Screenshot of entering new password




Resetting your password


1. Go to https://password.lesley.edu and enter your Lesley username (include the @lesley.edu ending) and press the Next button.


Screenshot of username entry at password site


2. Click on the Forgot your password? link.



Screenshot of clicking on Forgot your password? link



3. Choose the method that you would like to use to receive a code and then press the Next button.


Screenshot of choosing verification mode



4. A window will pop up letting you know where you can find your PIN. Press the Close button.


Screenshot of pop-up window



5. Enter your PIN in the PIN field and press the Validate button.


Screenshot of entering PIN and pressing Validate button.



6. You will then be able to enter a new password in the 2 password fields and press the Submit button.  Windows will pop up letting you know that you successfully updated your password.



Screenshot of entering new password.


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