For in-person or phone assistance, visit or call us during the hours below. You can submit a ticket any time, and our team will respond during office hours. The Support Hub portal and our AI chatbot Lynxie are available 24/7.
Hours
- In person: Monday–Friday, 9 AM–5 PM
- Phone: Monday–Friday, 11 AM–5 PM
Locations
- University Hall, 1st Floor (next to the ATM)
- Dobson Hall, 1st Floor
Questions or need further assistance?
For help outside office hours, submit a ticket any time and the team will respond during office hours.
Phone: 617-349-8760 (Monday–Friday, 11 AM–5 PM)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article