Support for Bookstore

Modified on Fri, Sep 8, 2023 at 11:01 AM

FACULTY

If you are FACULTY experiencing technical issues, contact the Adoption Support team via 24/7 chat or phone.

There are two places to find the Support contact information and several ways to contact them.

  1. Along the right-hand side of the portal, view the Support callout.
  2. Visit the Adoption Support page (from the left-hand navigation).

From both places, you can:

  • Click on the Open Chat button to start a chat
  • Call Adoption Support: 877-713-6697 Monday –Sunday  8:00am –5:00pm (CST) 
  • Email: AIPsupport@bncservices.com



STUDENTS

If you are a STUDENT experiencing technical issues with the Virtual Bookstore, contact the Customer Support team via 24/7 support.


  • Phone Support (800) 325-3252



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