myLesley Issues & Troubleshooting

This folder contains articles that give workarounds for Blackboard issues that might cause problems.

Why can't I log into myLesley?
A. Make sure that you are supposed to have myLesley access first.  If you have graduated, or are no longer attending Lesley University, you will...
Tue, May 24, 2016 at 11:33 AM
Why am I not receiving emails from my course in myLesley?
If you find out that you are not receiving emails from your myLesley course, you should first check your Clutter and Junk folders. If the e...
Wed, May 25, 2016 at 2:45 PM
Cookie Error on LOIS or myLesley
If you are unable to access myLesley or LOIS because of an error saying that "Too many cookies are open", or "You have exceeded the maximum n...
Tue, Jul 1, 2014 at 5:18 PM
Why Did I Receive An E - mail About My Profile Being Deleted?
When you set up your Blackboard Cloud Profile (including your profile picture), it creates a profile/account stored on an independent server so you can ...
Wed, Aug 26, 2015 at 11:11 AM
Why can't I see the scroll bar in my grade center on my Mac computer?
Some Mac users have noticed that they are unable to see the scroll bar in the Grade Center. This issue isn't really a Blackboard issue, but rather a co...
Fri, May 5, 2017 at 10:33 AM
Broken Wiki Links
A recent myLesley update may have caused links to course wikis to become corrupted. When clicking on a link to a wiki the following message appears:  ...
Wed, Oct 28, 2015 at 3:56 PM