How do I make my voicemail non-messaging for extended absences?

If you are going on sabbatical, medical or maternity leave, or otherwise will not check your voicemail for a month or more, you can make your voicemail box non-messaging. This lets you record an outgoing message directing callers to another on-campus number, and your voicemail will not record any incoming messages until you change it back.

Benefits of non-messaging voicemail

• Saves you from having to listen to community messages about events that have already passed.
• Provides better customer service to your callers, who would otherwise wait for your response to their messages, or be frustrated by not being able to leave a message because your mailbox is full.
• Saves valuable disk space on the voicemail system.
• You can easily turn off the extended absence greeting without having to record a new regular greeting.

Set up an extended absence greeting

1. Log in to your mailbox by dialing 2222.
2. Press the pound (#) when prompted.
3. Enter your mailbox extension.
4. Enter your security code.
5. Press 4, then 7.
6. Record your absence greeting, making sure to refer the caller to another extension to call.
7. Press the pound (#) key to save the message. Press * to cancel the recording process.

Once completed, callers will hear your greeting and your mailbox will not allow callers to leave a message.

Remove the out-of-office greeting

1. Dial 2222.
2. Enter your extension number, and then your security code when prompted.
3. The system will announce that the out-of-office greeting is on. Press 4 to remove the out-of-office greeting.

To allow people to leave messages during your absence

The only way to allow people to leave messages while you are gone is to record an out-of-office message as your regular greeting. When you return, you will have to record a regular greeting again.

1. Log in to your mailbox by dialing 2222.
2. Press the pound (#) when prompted.
3. Enter your mailbox extension.
4. Enter your security code.
5. Press 4, then 6.
6. Record your out-of-office greeting.
7. Press the pound (#) key to save the message. Press * to cancel the recording process.