Using Ivanti VPN on Windows

Modified on Thu, Nov 14 at 1:48 PM

If you are looking for instructions on installing Ivanti VPN, please refer to Getting started with Ivanti Secure Access VPN


Once the Ivanti Secure Access VPN is installed on your device, you will have to "connect" the Ivanti application in order to access resources that reside on campus.  This connection is temporary.  You will need to re-connect Ivanti Secure when any of the following occur:


-You have been connected to Ivanti Secure for more than 12 hours

-You reboot your computer

-You wake your computer from sleep

-You change network locations


Connecting Ivanti Secure Application


1. You can manage the connection state by clicking on the Ivanti Secure icon in the taskbar/system tray and selecting "Lesley University>Connect", as seen below:



The icon will appear as follows (the leftmost icon).  You may need to expand your system tray in order to see all of the icons, which can be done by clicking on the ^ symbol.:




2. You might receive the following pop-up window. If so, just press the Proceed button.




3.  As an added layer of security, at this point, the Ivanti secure client will run a security scan called Host Checker.  If upon finishing the host checker scan, you receive a failure to connect, please see our Host Checker article for further information at https://support.lesley.edu/support/solutions/articles/4000175331-ivanti-vpn-host-checker


4. Upon connecting, you may be prompted to login with your SSO credentials.  Once the connected state says "Connected", you will be able to connect to any on-campus resources that you have been granted remote access to, such as colleague, informer, fileshares, etc.  These can all be accessed directly from your desktop or using the same URL's you would have used from campus.


Once the Ivanti icon has a solid green fold in the corner of the key, it means that it is currently connected.  At this point you should be able to access your approved remote resources.


If the key is grey then it means you are not connected to the VPN either due to timeout/inactivity, dropped connection, or by simply not connecting. 


If the key is a solid orange this means that your device is still trying to establish a connection. 


Fileshares

If you have Lesley File shares mapped on your device, you should be able to use them as if you were on campus, so long as Ivanti is connected.  If you need assistance mapping your file share, please reach out to [email protected].


Colleague/Informer

Once connected to Ivanti, you may access the Colleague and Informer login pages at their respective links that reside on https://lesley.edu/colleauge

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