Tip to Avoid Being Signed Out

Modified on Fri, 14 Apr 2023 at 10:19 AM

Have you experienced your Advise session logging you out?

When in doubt, close out.  One way to avoid being timed out, and then logged out, is to simply close the browser window if you are not actively working in Advise.  The next time you need to connect, you will either be connected automatically upon revisiting the site or will simply be presented with the login page.  You won't have to go through the annoying browser window timing out and then logging you out before you can login again.

Advise has a 12-hour timeout window after no activity.

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