Changing to the new long username

Modified on Wed, 07 Dec 2022 at 10:42 AM

In order to make it easier to recognize people by username, as well as to conform to industry best standards, your Lesley username will be changed to reflect the following format - firstname.lastname.  

For instance, if Thomas Teapot's former username was tteapot6, it will now be thomas.teapot.  Thomas Teapot's new email address would be     

The new username conversion will require you to make a few set-up changes on your computers and devices. The following list contains steps and best practices that will enable your new username conversion.

Before you're converted to the new username

Email lists

If you are subscribed to any email lists, you might have problems sending messages if it's a subscribers only list. While you still will be able to receive any messages, the email list will not recognize your new email if you try to reply. To correct this issue, you can unsubscribe to the list, and then re-subscribe with the new email address.

Library EBook Collections

If you use the Library EBL Collections and would like to save your bookshelf, please follow these instructions before your account is converted. If you don't follow these instructions, any items and notes you've placed in your Library EBL bookshelf will be lost.

If you use the Library's ebrary bookshelf and would like to recover your ebooks and notes, please contact Ask-A-Librarian at

After you're converted to the new username

Windows users

When you are notified that your username has been changed, you must reboot your computer so that you can log in with the correct information.  Once you have logged in with the new firstname.lastname username format, all your information will be transferred to that new profile.

Here are directions on how to switch users and log in with your new username - 

Desktop Outlook application

You should be prompted to sign into your email when you open your Outlook application.   

Note:  When you are prompted on the Mac to log into your Outlook application, make sure that you delete everything in the box called User name, including the LESLEY\, then enter the new email address, your password and press the OK button.

Screenshot of Account Information screen on Mac Screenshot of Mac Account Information window without the LESLEY\ in the User name field

Android phone users

Android phones using Exchange ActiveSync don't allow you to edit the username. To add your Lesley email to your phone under the new username, you will have to delete your current Lesley email account on your phone. When the account is deleted you can then add the ActiveSync account back with the new long username.  The device will usually auto-detect the settings.

Note:  Older Android devices might have to have the server information entered manually.   If you’re connecting to your Office 365 email, use for your server name.  If this doesn't work, you can use the server address.

iOS (iPad and iPhone) users

To add your Lesley email to your iOS device with the new username, you must go into the mail settings, then to the account settings.  You must update the email address and the username field with the new long name email address.   Ipad users must restart the iPad after updating the username to make sure that the username is changed correctly.


You will just log into myLesley with the new firstname.lastname username, once Colleague and the myLesley systems sync. The usual time for the 2 systems to sync is daily overnight.  Once your username is created, in the normal course of events you will be able to access myLesley on the following day. 

Office 365 SharePoint in Internet Explorer

If you experience an issue with the page not loading when you're trying to log into the Sites link in Office 365 in Internet Explorer, clear your browser's cache.   For information about how to clear your browser's cache, see


If you have already created a Qualtrics’ account with your old username, you will have to re-link the account to your new username. Follow these instructions to re-link your account to your new username - 


You will just log into Self-Service with the new username. You will not have to make any changes.

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