Information Technology + eLearning

Getting started 5

• Getting started (students)
• How to submit a ticket
• Lesley "on the go" with mobile solutions
• Remote quick support
• Zoom Availability & Support

Account information 9

• Accounts - creation and deactivation
• Accounts - user notification
• Changing to the new long username
• Changing your password
• How alumni access Lesley University email

See all 9 articles

Browsers 8

• Allowing pop-ups for specific sites
• Bookmarking a website in Firefox
• Browser compatibility for Lesley services
• Clearing your browser's cache
• How to tell which browser version you are using

See all 8 articles

Computer Know-How 19

• Adding/removing shortcuts to/from the dock on a Mac
• Adding shortcuts to your taskbar on your Windows computer
• Backing Up Your Computer - How and Why?
• Changing your Mac computer's password
• Cleaning your computer display

See all 19 articles

Discounts 2

• Educational Technology Discounts
• Laptop Program

How To 22

• All about information security best practices
• Changing a read-only file
• Creating a .zip file
• Does IT back up my computer as part of a repair?
• FAQ: All about SPAM.

See all 22 articles

Office Printers 2

• Desktop Printer Policy
• Toshiba printers

Provided Technology 2

• Computer Refresh (Upgrade Policy)
• Standard computer models

Supported Software 3

• Adobe Creative Cloud Availability
• SPSS availability
• Adobe Availability During COVID-19

Updating personal information 4

• Directory changes
• How to change your username for your Lesley accounts
• Updating your Social Security number, birthdate, or personal email in the Lesley system
• Updating your mailing address or phone number on file