Information Technology + eLearning

Getting started 4

• Getting started (students)
• How to submit a ticket
• Lesley "on the go" with mobile solutions
• Remote quick support

Account information 9

• Accounts - creation and deactivation
• Accounts - user notification
• Changing to the new long username
• Changing your password
• How to access your Lesley University email account when you've graduated and no longer have access to myLesley

See all 9 articles

Browsers 7

• Allowing pop-ups for specific sites
• Bookmarking a website in Firefox
• Browser compatibility for Lesley services
• Clearing your browser's cache
• How to tell which browser version you are using

See all 7 articles

Computer Know-How 12

• Backing up your computer - how and why
• Changing a read-only file
• Changing your Mac computer's password
• Cleaning your computer display
• Finding out what operating system your Windows computer uses

See all 12 articles

Discounts 2

• Educational Technology Discounts
• Laptop Program

FAQ 19

• FAQ: All about information security best practices
• FAQ: All about SPAM.
• How do I find my MAC address?
• How Do I Minimize My Exposure To Malware
• How do I modify my Mac computer's sleep settings?

See all 19 articles

How To 10

• How to access the Lesley_Open wireless network on a Smartphone
• How to add/remove shortcuts to/from the dock on a Mac
• How to add shortcuts to my taskbar on my Windows computer
• How to create a ".zip" file
• How to create a .pdf in OS X

See all 10 articles

Office Printers 2

• Desktop Printer Policy
• Toshiba printers

Provided Technology 2

• Computer Refresh (Upgrade Policy)
• Standard Computer Models

Supported Software 2

• Adobe Creative Cloud availability
• SPSS availability

Updating personal information 4

• Directory changes
• How to change your username for your Lesley accounts
• How to make changes to or correct your Social Security number, birthdate, or personal email in the Lesley system
• Updating your mailing address or phone number on file