Information Technology + eLearning
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General
Getting started
5
Getting started (students)
How to submit a ticket
Lesley "on the go" with mobile solutions
Remote quick support
Single Sign-On (SSO) at Lesley University
Account information
9
Accounts - creation and deactivation
Accounts - user notification
Changing to the new long username
Changing your password
How alumni access Lesley University email
See all 9 articles
Browsers
9
Allowing pop-ups for specific sites
Bookmarking a website in Firefox
Browser compatibility for Lesley services
Clearing your browser's cache
How to tell which browser version you are using
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Computer Know-How
20
Adding/removing shortcuts to/from the dock on a Mac
Adding shortcuts to your taskbar on your Windows computer
Backing Up Your Computer - How and Why?
Changing your Mac computer's password
Cleaning your computer display
See all 20 articles
Discounts
2
Educational Technology Discounts
Laptop Program
How To
23
All about information security best practices
Changing a read-only file
Creating a .zip file
Does IT back up my computer as part of a repair?
FAQ: All about SPAM.
See all 23 articles
Office Printers
2
Desktop Printer Policy
Toshiba printers
Provided Technology
2
Computer Refresh (Upgrade Policy)
Standard Computer Model
Supported Software
6
Adobe Creative Cloud Availability
SPSS availability
Adobe Availability During COVID-19
Signing PDFs in Adobe Acrobat
Scanning and Signing With Adobe Acrobat Mobile
See all 6 articles
Updating personal information
4
Directory changes
Changing your username for your Lesley accounts
Updating your Social Security number, birthdate, or personal email in the Lesley system
Updating your mailing address or phone number on file
Directory of Services
2
Directory of Services - Getting Started
Adding or Updating Directory Entries