"Authentication information needed" error accessing Dynamic Forms

Modified on Wed, Oct 23, 2019 at 11:52 AM

If you click on a Dynamic Forms link and get the error message "Authentication information needed. Please contact your school", please try this:

Copy the whole link and paste the link in your browser.  

       Dynamic Forms links need a prefix link added to the regular form link to allow people to log in with their Lesley credentials. Sometimes when someone clicks on a link in an email, only the 2nd half of the link goes into the browser, which causes the link to fail. Copying the whole link fixes the issue.

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