If you are struggling with something and don’t see an article that is helpful:

  1. Log on to your Tevera Account
  2. Click on the HELP button

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Type in a keyword that describes what you need help with. It can be as simple as rubric, self-evaluation, forms, hours, etc.   How to articles will pop-up. These articles will have step-by-step directions walking you through how to solve your problem or complete your task. In many cases, there are accompanying videos to go along with the directions. 

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 If the article does not answer your question, click on the Contact Us button located at the bottom of the same page with your how-to-articles.  Please try to be as detailed as possible when describing your issue.  Perhaps, you could include screenshots to go along with your written explanation.

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Tevera Support will respond no later than 24 business hours.