Refilling Papers and Toner for Printer on Campus

Students have access to Toshiba multi-function printers throughout the campus where they can print through PaperCut.

Common issues that you might encounter when printing are running out of paper or toner, which are indicated by the error messages shown below.

Steps to fix the “Out of Paper” error

1. Locate the tray that is out of paper.

   

2. Place paper within the green clips.

   

   Note: Each tray has a max paper capacity as indicated by a yellow sticker with a black line. Overloading paper will cause paper jams.

   

3. Fully close the tray and try to print again.

Steps to fix the “Out of Toner” error

1. Open the front cover by pulling down on the side tab.

   

   Note: The front cover can be pulled down via tabs on the side, as shown in the image below.

   

2. Locate the toner that needs to be replaced, as shown on the screen.

   

   Note: Toner colors are labeled Y (yellow), M (magenta/red), C (cyan/blue), and K (black).

3. Remove the toner by pulling the tab on the right side of the toner cartridge.

   

4. Prepare a new toner cartridge and align the arrow on the cartridge with the printer.
5. Push the toner cartridge into the slot and close the cover.