Telephone

Information Technology operates and maintains the voice communication systems for the University. We provide telephone desk sets, telephone service and voice mail for faculty and staff.

How do I automatically divert all my calls to voicemail or to another extension?
When you can't take your calls at your desk, you may divert them to voicemail or to another extension. To divert all your calls to voicemail, neith...
Thu, Nov 30, 2017 at 9:32 AM
How do I dial Lesley numbers from off-campus?
The main number for Lesley University is 617.868.9600, or toll free 800.999.1959.  Once you've reached the University, you can then dial the four-digit...
Thu, Nov 19, 2015 at 3:44 PM
How do I make a conference call?
There are three ways using Lesley phones to make a conference call.  Please note, however, that you can also use your Skype for Business account to chat, ca...
Thu, May 16, 2019 at 3:08 PM
How do I place an external call?
  Local and Long distance: Dial 9, the area code, and the 7-digit number. Toll free numbers - area codes 800 and 888: Dial 9 and then the 800 or 888...
Wed, Aug 21, 2019 at 10:26 AM
How do I transfer a call?
To transfer a call to another extension: 1. Press whatever line button is not in use. The caller will go on hold, and the line will flash. 2. Dial the ...
Thu, Mar 28, 2019 at 11:29 AM
Phone issues?
To report a problem with a phone or for general assistance, email us at phones@lesley.edu. Include the following information: your full name phone numbe...
Fri, Apr 27, 2018 at 10:07 AM
Phone key templates
Use one of the attached files to print the standard designated key templates for your Lesley phone, which has either 2 rows of keys or 1 row of keys.  Edit,...
Thu, Nov 30, 2017 at 10:31 AM
How do I program a frequently-called number on my phone?
If you would like to just press a button to call someone you call frequently, you can program empty button(s) on your phone with the number(s).  Here&#x...
Fri, Mar 29, 2019 at 3:26 PM