How do I automatically divert all my calls to voicemail or to another extension?

When you can’t take your calls at your desk, you may divert them to voicemail or to another extension.

Divert all calls to voicemail

Press * 2 # (you will hear a pulsating dial tone), then press the hang-up key. Neither you nor the caller will hear any rings.

Cancel the voicemail diversion

Press # 2 #, then press the hang-up key.

Divert calls to another extension

Press * 2 *, press the destination extension, press #, then hang up (you will hear a pulsating dial tone).

Cancel the extension diversion

Press # 2 # and hang up.

Divert a hunt group number

If your office has a main number (called a pilot number), you can divert the main number to voicemail.

To divert a hunt group number: press * 2 *, the pilot number, *, 2222, #, and hang up.

To cancel, from the same phone you used to set up the diversion: press # 2 *, the pilot number, #, and hang up.