Phone issues?

Modified on Fri, 27 Apr 2018 at 10:07 AM

To report a problem with a phone or for general assistance, email us at

Include the following information:

  • your full name
  • phone number at which you can be reached
  • phone number of the phone at issue
  • a description of the problem

If your phone is dead, please send an email to and call 617.349.8770.


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